Firmdale Hotels
We started our Firmdale project with diagnostics, producing a series of detailed graphs for each Hotel to identify:
- Key mental wellbeing issues
- Workplace issues causing undue strain
- Understanding of current wellbeing opportunities
- Line managers’ current ability to support staff mental health
“The managers really enjoyed and valued the time to get together and be involved in the discussions to improve wellbeing in their hotels.’”
HR Director, Firmdale Hotels
After each session key messages were taken by the leads to each of Hotel for wider input from their staff, widening interest in the project and stimulating discussion.
A comprehensive Mental Wellbeing Policy was produced from these sessions enabling staff to see what support was available to them and empowering managers to feel more assured about how they can support their staff.
This project was underpinned with the support of the Board to highlight the importance of staff mental wellbeing and to agree to have a regular Board meeting agenda item to monitor the progress according to the policy.
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