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Firmdale Hotels

We started our Firmdale project with diagnostics, producing a series of detailed graphs for each Hotel to identify:

  • Key mental wellbeing issues
  • Workplace issues causing undue strain
  • Understanding of current wellbeing opportunities
  • Line managers’ current ability to support staff mental health

“The managers really enjoyed and valued the time to get together and be involved in the discussions to improve wellbeing in their hotels.'”

HR Director, Firmdale Hotels

After each session key messages were taken by the leads to each of Hotel for wider input from their staff, widening interest in the project and stimulating discussion.

A comprehensive Mental Wellbeing Policy was produced from these sessions enabling staff to see what support was available to them and empowering managers to feel more assured about how they can support their staff.

This project was underpinned with the support of the Board to highlight the importance of staff mental wellbeing and to agree to have a regular Board meeting agenda item to monitor the progress according to the policy.

We can help you

From comprehensive workplace wellbeing policies to Managers programmes, our tailored courses offer something for everyone.

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Good interventions in mental health can reap up to a 11:1 ROI

Source: Deloitte

Almost 1 in 3 people have experienced mental health issues while in employment.

Source: Time to change

39% of employees said work affected their mental health over the last 12 months

Source: Deloitte

Less than ½ of employees feel comfortable talking to their line managers about their mental health.

Source: Time to Change

Mental Health costs UK employers £45 billion per year

Source: Delloite
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